TERMS OF BUSINESS LETTER ISSUED BY
FINANCIAL STRATEGIES (EAST)
Customer Classification
The firm proposes to classify you as a Private Customer.
Investment Objectives and Restrictions
Following the issue of this letter any subsequent advice or recommendation offered to you will be based on your stated investment objectives, acceptable level of risk and any restrictions you wish to place on the type of investments or policies you are willing to consider. Details of your stated investment objectives will be included in the Suitability Letter we will issue to you to confirm our recommendation. Unless confirmed in writing, to the contrary, we will assume that you do not wish to place any restrictions on the advice we give you.
Investments Services
The firm is authorised and regulated by the Financial Services Authority (FSA) to advise on and arrange Life Assurance, Pensions, Collective Investments, Personal Equity Plans, Individual Saving Accounts and Financial Planning. We are bound by the rules of the FSA.
Financial Strategies (East) is an independent adviser and will act on your behalf in advising you on products from the whole market.
With regard to investments we have arranged for you, these will not be kept under review unless we have been specifically asked to do so by you. However, we may contact you in the future by means of an unsolicited promotion should we wish to contact you to discuss the relative merits of an investment or service which we feel may be of interest to you.
Remuneration
We derive income from commission paid to us in respect of transactions in Life Assurance. PEP/ISA, Unit Trusts and other Regulated Collective Investment Schemes and in Investment Trust Companies' shares held in a PEP/ISA or regular savings scheme. We shall tell you the amount and the frequency of commission payable to us on any such investment.
If we receive commission or other form of benefit from the issuer of a security or from another intermediary, we will inform you but we will not tell you its amount unless you ask us to do so. We reserve the right to share any commission or fees received by us with other introducing agents.
Alternatively, if you or we propose to operate on a fee basis, we will agree its basis, frequency and method with you in writing before we carry out any chargeable work. Should we receive commission from any third party in relation to transactions arranged for you, we will offset the amount received against any fees due.
Written Instructions
We will normally require you to give written instructions in order for us to carry out transactions on your behalf. However, in cases of emergency we will act upon spoken instruction subject to confirmation in writing.
Cancellation Charges
Where you have opted for Financial Strategies (East) to be remunerated or part remunerated on a commission basis (for a period of time following completion) premature cancellation of a contract may result in Financial Strategies (East) having to repay commission to the product provider. As a consequence where we are obliged to refund commission that has been paid to us we reserve the right to charge you a fee based on the number of hours spent in advising you and arranging the policy, but we will not charge any fee if you exercise your right to cancel the policy in accordance with the cancellation notice sent to you by the product provider.
If we recommend to you any policy to which the above paragraph applies, any fee will be subject to a MINIMUM CHARGE OF £100, however the maximum amount of any such fee will not exceed the commission which has been / would have been paid to Financial Strategies (East) in connection with the transaction. The latest time, at which we would charge it would be 48 months from the contract completion.
Financial Strategies (East) will always ensure that its charges to a private customer made in connection with the conduct of designated investment business are never excessive for the work undertaken.
Accounting to Customers
Unless in exceptional circumstances, we will confirm to you in writing the basis or our reason for recommending the transaction executed on your behalf.
We will also make arrangements for all your investments to be registered in your name unless you first instruct us otherwise in writing. We will forward to you all documents showing ownership of your investments as soon as practicable after we receive them; where a number of documents relating to a series of transactions is involved, we will normally hold each document until the series is complete and then forward them to you.
Conflicts of Interest
We offer independent advice but occasions can arise where we, or one of our customers, will have some form of interest in business that we are transacting for you. If this happens, or we become aware that our interests or those of one of our other customers conflict with your interests, we will inform you in writing and obtain your consent before we carry out your instructions.
Client Money
The firm does not handle clients money. We never accept a cheque made out to us (unless it is a cheque in settlement of charges or disbursements for which we have sent you an invoice) or handle cash.
Making a Complaint
If you should have any complaint about the advice you receive or a product that you have bought please write to the Compliance Officer at Financial Strategies (North) Limited, Saddlers House, 4 South Parade, Bawtry, Doncaster, DN10 6JH. If you feel that your complaint has not been sufficiently handled you may subsequently complain to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR, Tel: 0207 676 1000.
Financial Services Compensation Scheme
We are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Most types of investment business are covered for 100% of the first £30,000 and 90% of the next £20,000, so the maximum compensation is £48,000. Further information about the compensation arrangements is available from the Financial Services Compensation Scheme
Data Protection
The information you have provided is subject to the Data Protection Act 1998 (the "Act"). By signing this document you consent to us or any company associated with us for processing, both manually and by electronic means, your personal data for the purposes of providing advice, administration and management.
"Processing" includes obtaining, recording or holding information or data, transferring it to other companies associated with us, product providers, the FSA or any other statutory, governmental or regulatory body for legitimate purposes including, where relevant, to solicitors and/or other debt collection agencies for debt collection purposes and carrying out operations on the information or data.
We may also contact you or pass your details to other companies associated with us to contact you (including by telephone) with details of any other similar products, promotions, or for related marketing purposes in which we think you may be interested.
The information provided may also contain sensitive personal data for the purposes of the Act, being information as to your physical or mental health or condition; the commission or alleged commission of any offence by you; any proceedings for an offence committed or alleged to have been committed by you, including the outcome or sentence in such proceedings; your political opinions, religious or similar beliefs, sexual life; or your membership of a Trade Union.
You consent to us or any company associated with us processing any such sensitive data.
If you are happy for us or any company associated with us to contact you for marketing purposes by e-mail, telephone, post or SMS, please tick this box.
If at any time you wish us or any company associated with us to cease processing your personal data or sensitive personal data, or contacting you for marketing purposes, please contact The Data Protection Officer on (insert number ) or in writing at (insert address).
You may be assured that we and any company associated with us will treat all personal data and sensitive personal data as confidential and will not process it other than for a legitimate purposes. Steps will be taken to ensure that the information is accurate, kept up to date and not kept for longer than is necessary. Measures will also be taken to safeguard against unauthorised or unlawful processing and accidental loss or destruction or damage to the data.
Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data held by us. You may be charged a fee (subject to the statutory maximum) for supplying you with such data.
Termination of this Agreement
You or we may terminate our authority to act on your behalf at any time without penalty. Notice of this termination must be given in writing. The termination will be without prejudice to the completion of transactions already initiated, if this is the case.
Client consent
I understand and consent to the above terms and I hereby authorise the transfer of information, as described above on a confidential basis when warranted between such third parties. I agree that the Terms of Business will come into effect from the date of issue.
This agreement is governed by English Law.
Website Disclaimers & Indemnities
Use of the 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers ("we", "us", "1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers", "annuities-advice.co.uk") website ("the site") constitutes acceptance of the 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers Website User Agreement ("the agreement") and Terms of Use ("terms"). The user of the site ("you") represent that you have read and understood these terms and agree to be bound by them. If you do not agree to all the terms and conditions on this page, please do not use this website. Use of any internal or external links on the 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers website constitutes acceptance of the terms on this page. If you do not agree with these terms, please exit this site by closing the browser window.
The terms "1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers", "annuities-advice.co.uk" encompass the 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers internet site and any future marketing communications.
In order to use this site you must agree to be legally bound and to abide by the terms and to indemnify and hold the operators of the 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers website harmless from all alleged or actual damages, claims and expenses relating to any warrant, guarantee or representations made by the individual service providers featured within this website or linked websites. This also includes, without limitation, attorney's fees. The use of this site for any reason is deemed to be an agreement of this condition.
DISCLAIMER
This is a free "public access" site, it is a condition of use of the site and the materials in it that use is at the user's own risk. We give no representation or warranty as to the accuracy of the content of the site and assume no responsibility for errors or omissions in it or the effect it has upon your computer. We disclaim all liability in respect of such information and its provision. Neither Financial Strategies (East) nor any of the site's administrators, editors or contributors shall be liable for any loss or damages suffered as a result of any use of the site, including but not limited to direct loss, consequential loss and loss of profits. We do not assume, and therefore disclaim, any liability for any loss or damage caused by errors or omissions.
We do not accept liability for any direct, indirect, incidental, special, or consequential damages. This includes, without limitation and even if we are advised of the possibility thereof, any damages for loss of goodwill or any and all other commercial damages or losses including loss of profit, that result from the use of, or inability to use 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers. The user agrees not to rely on any information obtained from the 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers website and indemnifies us from mistakes, omissions, errors, interruptions, delays of service or performance, defects, harmful components, viruses and bugs, howsoever caused. It is the user's duty to execute anti-contamination or virus software and ensure that any information, if contaminated or infected, will not damage the user's information or system. The entire risk as to the use of the 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers website is with the user. 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers or its agents are not responsible or liable for telephone, network, ISP, electronic, computer or other communication problems or failures of any kind. Personal information sent to 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers is at the senders own risk.
INDEMNITY
In order to use this site you must agree to be legally bound and to abide by the terms and to indemnify and hold the 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers website harmless from all alleged or actual damages, claims and expenses relating to any warrant, guarantee or representations made by the individual merchants or linked sites. This also includes, without limitation, attorney's fees. The use of this site for any reason is deemed to be an agreement of this condition.
AVAILABILITY OF SERVICE
We do not warrant or guarantee that the 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers website will be uninterrupted or error-free.
LINKS AND SITE CONTENT
We do not make any warrant or guarantee, either expressed or implied as to the accuracy, validity, completeness, suitability, reliability, or currency of any information content within its site or sites to which it is linked to.
INFORMATION INDEMNITY
The user agrees not to rely on any information obtained from the 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers website and indemnifies us from mistakes, omissions, errors, interruptions, delays of service or performance, defects, harmful components, viruses and bugs, howsoever caused.
SEVERANCE
If a term, covenant, provision, or condition of this agreement becomes, or shall be held by any court of competent jurisdiction to be against public policy or illegal, all remaining provisions of this agreement shall remain in full force and effect and unaffected, impaired or invalidated by this decision. The invalidated item shall be modified by the parties to the full extent possible to carry out all the intentions and directives stated in this agreement.
GOVERNING LAW
Any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers irrevocably submit to the non-exclusive jurisdiction of the English Courts.
This agreement is governed by English law and all disputes will be handled solely in the United Kingdom. English Courts will have jurisdiction in respect of it. You consent to such venue and jurisdiction. The 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers website is controlled and operated from offices in the United Kingdom and makes no representations or warranties that its content or use is legal in other locations.
VARIATION
Whilst it is not our intention to do so, 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers or the operators of the 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers website reserves the right to change its policies and terms at any time. Any such changes will be posted on this page.
If you do not agree to all the terms and conditions on this page, please do not use this website. Use of any internal or external links on the this website constitutes acceptance of the terms on this page. If you do not agree with these terms, please exit this site by closing the browser window.
PRIVACY
Your personal privacy whilst using our site
It is the policy of 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers to respect the privacy of its users and understand that they have a choice as to whether they wish to receive communications from us or not.
Occasionally, e-mails will be sent to users who have previously communicated with 1st-Financial-Magement.com / Financial Strategies (East) Independent Financial Advisers to inform them of features, products or services in which they have expressed an interest or which they may find useful.
Users may choose to opt out of receiving newsletters or marketing communications at any time by replying to such communications with the word "unsubscribe" typed in the subject field of their e-mail software. Please contact contact@1st-financial-management.com if you have any concerns.
ANNUITY HELP?
A recent FSA survey reveals that less than 30% of pension scheme policyholders shop around for better annuity options which can be obtained from their maturing pension funds.
We aim to help you ACHIEVE BETTER ANNUITY RETURNS than offered from your current pension fund provider. Exercise your right to choose the best annuity scheme for you!
EASY NO-OBLIGATION ANNUITY ENQUIRY...
Contact us now by completing our quick and easy, confidential, NO-OBLIGATION annuity enquiry form (minimum £20,000)
©
Financial Strategies (East)
Independent Financial Advisers
Carpenters House, Stable Yard, Main St, Saxby All Saints,
Brigg, N/Lincs, DN20 0PZ. Financial Strategies (East) is a trading style of Financial Strategies North
who are authorised and regulated by the Financial Services Authority.
Registered Office: Saddlers House, 4 South Parade, Bawtry, DN10 6JH UK
What is an Annuity?
